I visited the clinic a few weeks ago and was met by a doctor. I felt from the start the doctor was arrogant and made me feel uncomfortable
During my meeting the doctor's attitude was so personal I decided I had enough and decided to leave making clear I would report the matter. The doctor asks 3 or 4 questions at one time and does not allow a proper reply, and cuts you off. Listening to the doctor's verbal replies suggested to me no knowledge of MRI side effects or, I believe, other tests would have been carried out.
The doctor stated they did not care what I thought or done and followed me out into the corridor. At that point I commented on their unprofessional approach and this was in front of staff and other patients. Again the made remarks and I walked out.
I have taken my health issue back to my doctor and now seeing a neurologist in Glasgow.
I have waited for over 3 months for information I requested from Crosshouse hospital and I am being ignored. I have indicated that due to their lack of reply I have discussed the matter with the ombudsman in Edinburgh. Still no reply from Crosshouse hospital.
Listening is one thing, acting properly is another. Kind words don't resolve an issue that requires attention where appropriate action is required by all concerned.
"Made to feel uncomfortable"
About: University Hospital Ayr / Neurology University Hospital Ayr Neurology KA6 6DX
Posted by blueair1811 (as ),
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See more responses from Eunice Goodwin
Update posted by blueair1811 (the patient) 6 years ago