My mum was admitted to the Queen Elizabeth and stayed a few days in Ward 6C, while her heart was troubling her the ward she was in helped her feel relaxed because of the attitude of staff.
All of the nurses my mother spoke to were incredibly polite and reassuring, no one seemed to mind answering my mothers questions or even having a laugh with her. When they did answer questions, they seemed very knowledgeable but they explained it all very well.
The auxiliary nurses too were also very professional, coming into my mothers room for various reasons to do things like changing the bed, it was like a hotel. My mother also says that they even had a laugh with my mum and helped take her mind off of her condition. Last but not least, my mother would like to thank the cleaning lady who kept my mums room shining every day.
We did run into a bit of a trouble when we ended up in a staff lift, a porter didn't seem very happy with us but politely directed us to the visitors lifts "for next time".
The hospital is very poorly signposted so we didn't even know the lifts were only for staff, that's one drawback we encountered in our visits. Another would be the smokers at the front door, it's disgusting.
We got her home before the weekend and just in time to come on holiday with us, thank you once again to all the staff on Ward 6C and at the QE hospital, you are all a credit to the NHS and we just want you to know how much of a difference you all made to a scared elderly lady.
"Professional staff made my mums stay better"
About: Queen Elizabeth University Hospital Glasgow / Cardiology (Heart Conditions) Wards 6c & 6d Queen Elizabeth University Hospital Glasgow Cardiology (Heart Conditions) Wards 6c & 6d Glasgow G51 4TF
Posted by rogershawlands (as ),
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