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Non-Smoking Policy/Hand Cleaning Po,icy.

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"Non-Smoking Policy/Hand Cleaning Po,icy."

About: Royal Shrewsbury Hospital

The hospital declares that it is a non smoking zone yet over the past two weeks I have observed staff and patients smoking outside the Oncology Department and elsewhere.

Today I saw a lady lying in her bed smoking.......her bed had been wheeled outside of the unit into the open air alongside the ambulance bay.

The non-smoking policy at this hospital is a farce in that neither is it observed nor enforced. For that you have to place the blame at Management.

Further, the anti-infection policy falls down badly. There is no enforcement nor encouragement for visitors and patients to use the gel. It would appear, from my 20 visits over the past two weeks that I am the only person to use the gel. Am I alone? Again, the blame has to be placed on the management of this hospital. What a contrast to Stoke!

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Responses

Response from Royal Shrewsbury Hospital 6 years ago
Royal Shrewsbury Hospital

Submitted on 26/09/2017 at 14:59
Published on nhs.uk at 16:31

Thank you for taking the time to share your recent experience with us here at the Royal Shrewsbury Hospital.

I have noted your comments on smoking outside the hospital buildings; we do have clearly defined smoking areas for patients and staff as currently there is not a no-smoking policy in force. I will pass your comments on to the management team for their consideration.

Antibacterial Gel is widely available with appropriate notices requesting visitors, patients and staff to use as appropriate. We particularly rely on visitors to use their best judgement in using the Gel, however I will forward your comments on to our infection control team to see if it is something we can monitor moving forward and possibly try and improve use of if required.

Thank you again for leaving your comments on NHS Choices

Kind Regards,

Patient Experience Team

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