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Adolescent Assertive Outreach Team

Posted By B-user

"Adolescent Assertive Outreach Team"

About: Child and adolescent mental health (CAMHS) / Assertive outreach adolescent team

(as a service user),

I used AAOT (Adolescent Assertive Outreach Team) for quite a while when I was discharged from Aquarius and it was very helpful in keeping me alive and out of hospital. This included DBT and having the care coordinator and support worker. It was an awful time and I am very grateful that I could have a service that helped my family and I and gave me the time I needed compared to Outpatient CAMHs.

The Dialectical behaviour therapy (DBT) was good and so was my care coordinator. Coming to my home was good too. One thing that could be improved is if more understandable language about my treatment was used.

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Responses

Response from Claire Reid, Senior Patient Experience Co-Ordinator, Patient Experience Team, South West London and St George's Mental Health NHS Trust 6 years ago
Claire Reid
Senior Patient Experience Co-Ordinator, Patient Experience Team,
South West London and St George's Mental Health NHS Trust

I have just moved into a new role dealing with our feedback systems and keeping PALS issues.

Submitted on 29/08/2017 at 10:10
Published on Care Opinion at 10:24

Dear B-user,

Many thanks for taking the time to post about your experience with the Adolescent Assertive Outreach Team.

I am glad, that though it was an awful time, you were able to access tools, like the DBT, to aid your recovery. I am glad that you found having your care co-ordinator and support worker available helped you also. I am pleased to read that this helped you and your family.

I will pass on your comments about the service and your suggestion of having more understandable language for your treatment.

All the best with your continued recovery

Claire

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