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It has changed my life

Posted By B-user

"It has changed my life"

About: Community mental health services / Recovery College

(as a service user),

I would be in a very different situation today and much worse off, if I had not had the treatment and time by Complex Needs and Keith. It has changed my life and got me on a path to recovery. It was very hard completing DBT but very useful. And the offer of being able to call for coaching whenever I need it even after being discharged, is a lifesaver (literally. ) The psychologists and psychiatrists are less helpful as they treat you less humanly and with less compassion but the DBT therapists are very good.

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Responses

Response from Claire Reid, Senior Patient Experience Co-Ordinator, Patient Experience Team, South West London and St George's Mental Health NHS Trust 6 years ago
Claire Reid
Senior Patient Experience Co-Ordinator, Patient Experience Team,
South West London and St George's Mental Health NHS Trust

I have just moved into a new role dealing with our feedback systems and keeping PALS issues.

Submitted on 16/08/2017 at 10:43
Published on Care Opinion at 10:57

Dear B-user,

My name is Claire Reid and I am the Engagement and Experience Co-ordinator for the Trust. I want to thank you for taking the time to post about your experience with our services.

I am pleased that the Complex Needs Team have helped you on the path to recovery and I will gladly pass on your comments to Keith and the managers. I am pleased that you have been able to have effective DBT and that you are able to access coaching support when you need this.

I wish you all the best on your continued path to recovery

Best Wishes

Claire

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