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"Amazing caring staff"

About: Princess Alexandra Hospital / Maternity

I arrived on labour ward due to being high risk and was immediately put at ease and made to feel comfortable by the staff on shift. During my 20hr labour, there were midwife changes but every single one was amazing and knew their job. Doctors were frequently in carrying out checks. Communication was great and the whole time I felt myself and my baby's safety were their priority. They ensured a safe delivery and I am so grateful to everyone who played a part in that. However, once you reach postnatal ward the attentiveness of staff is not at the same high standard of labour ward. I would though highly recommend this hospital.

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Responses

Response from Princess Alexandra Hospital 6 years ago
Princess Alexandra Hospital
Submitted on 17/08/2017 at 09:38
Published on nhs.uk at 10:30


Thank you for your feedback, our hard-working staff always strive to provide great care every time and so it is appreciated that you have taken the time to leave a comment.

We also realise that we don't always get it right, so if ever in future you need support from the Patient Experience Team, please contact 01279 82 72 11 or email pals@pah.nhs.uk.

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