"Painful swollen mouth Turned away"

My wife went to walk in centre on sunday with painful swollen infected gum caused by a new denture rubbing hoping to get anti biotics , not allowed to against the law was the reply go to out of hours dentist walk in centre shirley did that arrived at 13.00 to be told the one and only emergency dentist was going to lunch and had six patients booked in by 111 service so probably would not get seen that day, what a wonderful out of hours service we have, a city the size of Southampton and six patients stop you getting treated from 13.00 to 20.00 when they close.

Why is it the hospital could look at her if she injured her mouth or got a wasp sting but not because it was caused by a denture rubbing if your in pain they should treat you no matter what the cause, a drug addict can be taken in there if they overdosed and treated but because its "Dental" we are not allowed to treat you, who makes these rules and why.