My daughter (13yrs) was admitted to Wrd 19 and then 20 at Wishaw General. She received first class care, reviewed by 3 specialties and the nursing staff made sure it was coordinated and sorted slight communication breakdowns between the specialties. The staff achieved the correct balance between professionalism and friendly and approachable. My daughter was happy to get home but more importantly would have no concerns about going back if she was to take unwell. Person centred care was clearly evident and all questions went through my daughter first and then my opinion was asked - really proud to be part of NHS Lanarkshire.
"Healthcare delivery"
Posted by Anxious Father (as ),
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