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Care Opinion

Catheter Ablation for SVT

Posted By JamieM

"Catheter Ablation for SVT"

About: Wythenshawe Hospital

(as a service user),

I had the procedure done yesterday, to say I was frightened is an understatement. I arrived at the ward at 7. 15am and straight away I was put at my ease, but still remained frightened.

The surgeon came to see me and explained what he would be doing he was so reassuring told me I would be all smiles when it was all over with. The nurses were brilliant, the nurse that looked after me was especially good nothing was too much trouble for him I was always asking him questions and he answered everyone of them, he was a 3rd year male student nurse so friendly and polite. he wheeled me down to the lab, the staff in there were also brilliant they all kept reassuring me, the procedure was a little uncomfortable but nothing I couldn't handle and to hear the surgeon tell me after that it had been a success was worth everything.

I wouldn't want to have it again but if I had to it wouldn't scare me as much. The only regret I Have is that I didn't get the chance to thank the student nurse and wish him luck in his finals. I hope you manage to find out who he was and please thank him and all the staff. A very big thankyou

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Responses

Response from Patient Experience Team, Manchester University NHS Foundation Trust 6 years ago
Manchester University NHS Foundation Trust

Submitted on 23/01/2018 at 10:22
Published on Care Opinion at 16:00

Thank you for taking the time to post your comment on the NHS Choices website about your positive experience at Wythenshawe Hospital. Please accept our apologies for our delayed response to your comments.

We were pleased to read that you found our staff to be brilliant, friendly and polite and that you felt reassured throughout your care and treatment. It is always good to receive feedback which highlights the hard work and compassion of our staff. It was good to read that you felt able to ask questions and that you were kept well informed throughout your care.

We will ensure that your kind feedback is passed on to the Head of Nursing so that it can be shared with the wider team involved in you care.

Response from Wythenshawe Hospital 6 years ago
Wythenshawe Hospital

Submitted on 23/01/2018 at 10:24
Published on nhs.uk on 23/02/2019 at 16:05

Thank you for taking the time to post your comment on the NHS Choices website about your positive experience at Wythenshawe Hospital. Please accept our apologies for our delayed response to your comments.

We were pleased to read that you found our staff to be brilliant, friendly and polite and that you felt reassured throughout your care and treatment. It is always good to receive feedback which highlights the hard work and compassion of our staff. It was good to read that you felt able to ask questions and that you were kept well informed throughout you care.

We will ensure that your kind feedback is passed on to the Head of Nursing so that it can be shared with the wider team involved in you care.

The Patient Experience Team.

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