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"Treatment for my leg"

About: CAMHS Pls Tm-Rx Lancashire & South Cumbria NHS Foundation Trust

(as the patient),

I was transfered from hmp wolton were I was getting really good treatment on my leg as I had a really bad ulcer that needed regular dressings an pain relief it was healing really good at wolton then I got transfered to Lindolme where I didn't get to see a doctor when I got there as there wasn't 1 available then I had to wait atleast 1 month to see a doctor then when I finally seen them they arranged for my leg to be dressed twice a wk but then when I went to have it Done there was no appropriate dressings available so I cudnt keep it clean as they just fell off within the same day. What then caused it to get infected an that carried on for the rest of my sentence.

It went from bad to worse and you had to wait months to see a doctor it was really depressing an stressful. I asked for a copy of my medical files an found nothing but lies in it say in that I got propper dressings on regular which I thought to be unprofessional and discustin I have never been treated as bad in my life. I think inmates should get the same treatment as you would on the outside.

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Responses

Response from Sarah Harrison, Head of Complaints and PALS, Lancashire and South Cumbria NHS Foundation Trust 6 years ago
Sarah Harrison
Head of Complaints and PALS,
Lancashire and South Cumbria NHS Foundation Trust
Submitted on 22/08/2017 at 08:03
Published on Care Opinion at 11:03


Thank you for taking the time to feedback. Care Opinion have advised me that they believe you are referring to HMP Walton, also known as HMP Liverpool, where we currently provide health care services.

It is good to hear of your positive experience of the care you received there and I will ensure that this is passed on to the team.

Regards,

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Response from Dr Adarsh Kaul, Clinical Director, Offender Health, Nottinghamshire Healthcare NHS Foundation Trust 6 years ago
Dr Adarsh Kaul
Clinical Director, Offender Health,
Nottinghamshire Healthcare NHS Foundation Trust
Submitted on 14/09/2017 at 09:29
Published on Care Opinion at 10:29


Dear Geeman

Thank you for taking the time to share your experience at HMP Lindholme.

We are sorry to hear that our care fell lower than the high standards that we set for our staff and our services.

We welcome all feedback as it helps us to improve how we deliver care. I will pass your comments onto the healthcare team.

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