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"My father's hip replacement"

About: Aberdeen Royal Infirmary / Orthopaedics

(as a relative),

My father, who is in his 90s, fell whilst on holiday. He was admitted to Aberdeen Royal Infirmary which is 500 miles away from where we live. 

On the first day I was contacted by James, one of the medical support nurses on ward 212. I spoke to him twice daily until I was able to visit the day after Dad's operation. He kept me up to date with Dad's case which was very comforting when we were so far away.

On my arrival he introduced me to Denise, the discharge nurse who had already made contact with our local hospital to arrange to have him transferred.

A very professional team, which includes all the staff on that ward.

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Responses

Response from Andrew Baird, Senior Nurse, Site and Capacity, NHS Grampian 6 years ago
Andrew Baird
Senior Nurse, Site and Capacity,
NHS Grampian
Submitted on 11/08/2017 at 15:28
Published on Care Opinion at 15:29


Thank you very much for sharing your feedback on Care Opinion

Am sorry to hear about your father's fall whilst on holiday and that you here 500 miles away it must have been a traumatic and worrying time for your father and all your family.

Its reassuring to hear that you were kept informed daily by James our medical support nurse until you arrived, and that everthing was being put in place by Denise the Discharge Co ordinator to tranfer your father back to your local hospital.

I will pass on your compliment to James, Denise and all the team on ward who are dedicated and work extremely hard to deliver peron centerd care within ward 212/213 Orthopeadics at Aberdeen Royal infirmary.

I know they will be gald to read your post.

Hope your father is recovering well and thanks again for taking the time to post.

Anderw Baird

Nurse Manager

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