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Faultless service

Story from nhs.uk

"Faultless service"

I have today finished my final EMDR therapy session. I honestly cannot thank the therapist enough, I have suffered with complex PTSD and anxiety etc for some time.

I started about 1 year ago with CBT which was not suited to me, I was then referred on for EMDR therapy. Since seeing this therapist it has taken me through a rollercoaster of emotions, opening wounds I thought I had shut away forever.

I can honestly say that without this service I have no idea where I would be! As my condition was affecting my work, my boss was good enough to agree to me having the time off each week with the same appointment times, on the rare occasion I had to skip a week I was never once threatened with not being seen.

I feel totally confident that should a friend/family member be in a similar position to myself, I would not hesitate to recommend these services!

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Responses

Response from Iapts Team 6 years ago
Iapts Team

Submitted on 05/09/2017 at 18:55
Published on nhs.uk at 20:32

Dear Katie

Thank you for taking the time to post this lovely comment about our service, I am so pleased to hear that the therapy and the therapist have been able to support you to move forward form your difficulties, and the positive impact the treatment has had on your life.

It is really good to hear that your employer was able to accommodate you having the time to attend the appointments and that you would recommend our service to others who may need us.

Please do not hesitate to contact me if you wish for your comments to be passed on to the staff member who helped you, my email address is Lucy.Cotterill@sssft.nhs.uk

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