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"Endoscopy Unit procedure and caring staff"

About: Frimley Park Hospital / General surgery

Having chosen Frimley Park Hospital as my preferred provider, I was sent an appointment to see the surgeon within a few weeks.

The first positive action in this journey.

Having had my examination and consultation with the most charming colorectal surgeon, I was advised that I needed to have a procedure in the endoscopy unit.

Not something I was really looking forward to, but it had to be done.

On the day all went really well. It was a Saturday, which meant that I did not need to take time off work! (working for the NHS too, this was particularly important to me).

I barely had time to read my book before I was clerked by an endoscopy nurse who explained everything to me.

I did not have sedation, and probably on reflection I would have liked to have the choice.

The procedure was done in a very discreet, dignified manner and I did not feel embarrassed at any point of the proceedings.

The nurses in the recovery area were also kind, polite and caring and I could not praise them more highly for their care and good humour, which is something that is really needed after such a procedure!

Well done Frimley - now looking forward to my day case operation!

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Responses

Response from Frimley Park Hospital 5 years ago
Frimley Park Hospital
Submitted on 12/07/2018 at 09:24
Published on nhs.uk at 10:06


Thank you for taking the time to leave your feedback. The team will be delighted to read your comments

Kind regards

Harpreet Rall

Patient Experience Insight & Improvement Officer

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