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"It wasn't the experience that I had hoped for"

About: Ninewells Hospital / Maternity care

(as the patient),

I gave birth to my daughter over a year ago now.

I gave birth in the midwifery unit. I firstly felt unwelcome from the start even though they stated I was 4cm dilated. They seemed unprepared at the fact that I was going to be giving birth soon. The midwife even stated that I was the only one in the whole unit! So I felt I should have received the care that I deserved.

The midwife was unimpressed that I hadn't had a clear birthing plan....but this was something I didn't want. So I got into the pool as I agreed that might be a good idea. The midwife was very snippy with my mum who was only asking general questions. Anyway, I was pushing etc and the midwife actually took my night dress off without asking me. Which left me completely naked. Personally, I felt this was completely unnecessary and undignified! Once my baby was born I felt rushed into the bay.

I also then received very little support with breast feeding. I got kept in another night for the whole purpose of helping my baby to latch on yet the whole night my baby screamed and I struggled to attach her and feed her not one midwife came near me. (Still the only mother and baby I the bay). I'm not sure if there were mothers giving birth but there were 2 midwives at the desk all night. I felt very alone isolate and unwanted! It made me so upset I just wanted home!

It wasn't the experience that I had hoped for. I understand that midwives are stretched and over worked but I didn't feel like this was an excuse for the care I received. As a nurse myself I feel there is always time to support patients.

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Responses

Response from Associate Midwife Director, Obstetrics and Gynaecology, NHS Tayside 6 years ago
Submitted on 14/08/2017 at 09:06
Published on Care Opinion at 09:14


Dear Mumabear

I am so sorry to read of your poor experience in the midwifery unit. This is not at all the type of care you should recieve anywhere in the maternity service. I have shared your experience with the team in the unit to prevent this from happening again. Please do not hesitate to get in touch with me directly if you have specific questions about your care. I would also like to thank you for taking the time to post your feedback, which really helps to improve the quality of the care given.

Justine Craig

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