"A&E department is a drisgrace!"

My son was taken into A& E by ambulance following a road accident. He had been hit by a car whilst cycling.

Paramedic roadside response was quick and efficient, but all went downhill from there,

He waited over an hour for an ambulance. Arrived @ A&E a,round 7pm,

Then waited almost 2hrs for X-rays (9pm) after admittance to the 'ambulance response unit', which was completely full up.

Difficult to assess how many patients were waiting to be seen throughout all the areas of A&E, but I would estimate 150 ?

After X-rays my son was moved into the 'doctor waiting area'.

There were no cubicles awavilalbe, so he was transferred from a stretcher to a wheelchair and out into an end cubicle with 6 other people.

By 10.30 - and still no sign of a doctor - we were told it could be 'up to 4hrs' before he would be seen!!!

We chose to leave and will go to another hospital today, as my son is obviously in acute pain. There were plenty of admin staff standing around chatting, but (seemingly) only 2 doctors on duty to deal with all the patients needs.

One couple - who were in the same cubicle as my son, with their aged father - who they thought had suffered a stoke - had been waiting there since 2.45pm -. 8 hrs!!! They had told staff (several times) that he was diabetic and needed insulin, but they didn't have any in

A& E to give him, and finally found some from ward supplies.

Somtheing needs to be done with this department, and soon, as it's an absolutely disgraceful excuse for a. A & E department.