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visited hospital with serious life...

Story from nhs.uk

"visited hospital with serious life..."

About: Russells Hall Hospital

What I liked

visited hospital with serious life threatening condition, blood transfusion required, no medical essessment given. wholly innadequate. Called PALS. No response back yet 3 days later. Still waiting!!

What could be improved

Basic examinations and medical assessment at point of need.

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Responses

Response from Russells Hall Hospital 13 years ago
Russells Hall Hospital

Submitted on 18/08/2010 at 15:03
Published on nhs.uk on 19/08/2010 at 04:00

Thank you for taking the trouble to post your comments. We are very sorry that you did not have a good experience during your visit to Russells Hall Hospital.

Although we do not have your name, our PALS Department keep a log of phone messages and cannot identify any outstanding calls received around the time of your comment. Do please call them again on Freephone 0800 073 0510 to enable them to look into your concerns.

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