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Cau

Story from nhs.uk

"Cau"

About: Hereford County Hospital / Accident and emergency

Yesterday my sister was taken to Cau by ambulance she arrived at about 4pm and blood tests were done at 6 ,she was in a lot of pain,but despite me repeatedly asking nurse she wasn't given any pain relief. After I kept pestering she was given diagnosis of pneumonia at 11.15 pm. She still hadn't been given any pain relief when I left at midnight. This is totally unacceptable in hospital, and at one point I realised we hadn't seen any member of staff for nearly 2 hours. Also when I left she still hadn't been given a wristband despite numerous nurses saying they would get one.

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Responses

Response from Hereford County Hospital 6 years ago
Hereford County Hospital

Submitted on 07/08/2017 at 14:12
Published on nhs.uk at 14:31

On behalf of the Wye Valley NHS Trust thank you for your comments with reference to your sister.

In order for us to look at your concerns we would require consent from your sister.

In the meantime we will forward your comments on to the Sister of the Ward.

You can contact the Patient Experience Team on 01432 372986.

Patient Experience Team

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