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"One night in Short Stay Accomodation"

About: Circle-Nottingham NHS Treatment Centre

I spent one night in this short stay ward. I was booked in for 2 nights but decided after one to leave a sap. It felt a bit like a scene from an episode of Benny Hill! All my medicines were left on my bedside table, including insulin. Nothing was locked away. I dealt with my own medication, including insulin injections. The doctor told me how much. I was asked to do my own blood sugars, even during the night! I asked the doctor what would happen if I went into a hypo during my sleep. They told me I would wake up straight away!. I had an afternoon procedure. I was given information beforehand that I would be given something to eat when I got to the ward. The staff had obviously not read the instructions. It was around 9.00 pm before they realised. I was offered vegetable soup but they had to remove all the vegetables! This proved impossible so I had tomato soup! They had nothing else suitable! My bed was not made in the morning and still had not been made when I returned from the colonoscopy. This would be unheard of in the main hospital.l had 2 accidents and was very grateful to the nurse who helped me clean up but it wasn't until the next morning that it was thoroughly and properly cleaned. The cleaner did a fantastic job. My procedure went very well and I was well looked after?

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Responses

Response from Circle-Nottingham NHS Treatment Centre 6 years ago
Circle-Nottingham NHS Treatment Centre
Submitted on 08/08/2017 at 14:12
Published on nhs.uk at 15:31


We are sorry to hear that your experience in the Short Stay Unit did not meet your expectations.

We would like to hear from you directly to discuss your experience, please contact the Quality and Assurance team on 0115 924 8391.

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