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Contact phone numbers

Posted By 1Freddie

"Contact phone numbers"

About: Broomfield Hospital

(as the patient),

I feel like whenever I try and contact any department at Broomfield Hospital it either never gets picked up or you encounter a messaging system which says either contact this or that number or leave a message. Even then there are no guarantees your left message will be answered. And so you go round in circles.

I'll give you this, it's no much help to the person on the other end of the line.

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Responses

Response from Jonathan Wright, Patient Experience Manager, Mid Essex Hospital Services NHS Trust 6 years ago
Jonathan Wright
Patient Experience Manager,
Mid Essex Hospital Services NHS Trust

Submitted on 10/08/2017 at 13:37
Published on Care Opinion at 13:54

picture of Jonathan Wright

Dear Freddie

I appreciate how frustrating this must be. I will email my colleagues in Communications to request a communication message is sent to all staff showing your feedback and how they could solve it.

Best wishes

Jonathan - Patient Experience

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