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Not given correct prescription

Posted By DH59

"Not given correct prescription"

About: Tameside General Hospital / Accident and emergency

(as the patient),

I was brought into Tameside A+E with asthma. I thought the A+E department is not very clean. I was rather shocked with this as a major department of a district hospital. I was prescribed a course of steroids, I went to the pharmacist in the hospital, they had given me the first days tablets in hospital so I needed the remainder of the course of tablets and the box stated the correct ammoutn of tablets I needed, as I wasn't well and just wanted to get home I took them.

On getting up this morning and going to take the first tablets, I find there was only half of the amount of tablets I needed in the box.

You should be able to trust the hospital I'm rather appalled at this I do pay for my scripts, I think this is just not acceptable,

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Responses

Response from Tameside and Glossop Integrated Care NHS Foundation Trust 6 years ago
Tameside and Glossop Integrated Care NHS Foundation Trust

Submitted on 07/08/2017 at 11:54
Published on Care Opinion at 13:05

Thank you for taking the time to give us feedback on your visit to the Trust.

The level of cleanliness you report is not acceptable and we will bring this to the attention of the clinical leads for all shifts.

Please accept our apologies for the difficulties you have experienced with your prescription. If you are happy to identify yourself to the PALS & Complaints Team on 0161 922 4466, we can make enquiries to resolve this issue. Alternatively, if you have not already done so, you can contact the pharmacy department directly who will be able to try and rectify the problem with your prescription.

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