This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Couldn't have been looked after better

Posted By BordersGP

"Couldn't have been looked after better"

About: Borders General Hospital / General Medicine

(as a staff member),

I was speaking with a patient at a home visit. He had recently been discharged from wards 6 and 10 at the Borders General Hospital and he said " he couldn't have been looked after better! " and I thought this was worth sharing.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Lynn McCallum, Medical Director, NHS Borders 6 years ago
Lynn McCallum
Medical Director,
NHS Borders

Along with the Director of Nursing, we are collectively responsible for the clinical care delivered within NHS Borders.

Submitted on 03/08/2017 at 17:48
Published on Care Opinion on 04/08/2017 at 14:06

picture of Lynn McCallum

Dear BordersGP,

Thanks for taking the time to feed back to us about your patient's care! It can be hard for the elderly to provide feedback (particularly online!) and so I am really delighted to hear that they felt well cared for! The advent of the frailty team in the BGH has been an enormously positive addition and as lead clinician, I feel confident that our frail, elderly population are in excellent hands!

Thanks again for letting us know about your patient's experience!

Lynn

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Dr Janet Bennison, Consultant Department of Medicine for the Elderly & Associate Medical Director for Borders General Hospital, NHS Borders 6 years ago
Dr Janet Bennison
Consultant Department of Medicine for the Elderly & Associate Medical Director for Borders General Hospital,
NHS Borders

Submitted on 04/08/2017 at 10:38
Published on Care Opinion at 14:06

Dear Borders GP

Many thanks for taking the time to provide feedback for us. Within DME ward 10 all of our team are working really hard to improve our patients' experience so we are delighted to hear that we did so well on this occasion.

Please pass on my best wishes to them.

Janet

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k