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"Beyond excellent."

About: Charing Cross Hospital / Urology

I am not actually the patient, but the mother of Ella, who had surgery on the 20th July 2017. I would just like to say that the treatment and care given to my daughter was brilliant and all the staff should be complimented for their professionalism and kindness. The surgeon is lovely, and took the time to call me after Ella's kidney surgery to say how well it had gone and she was on her way to recovery.

The nurses on the ward were gentle and understanding and her care could not have been better.

I would just like to thank all at the hospital for taking so much care of my daughter.

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Responses

Response from Charing Cross Hospital 6 years ago
Charing Cross Hospital
Submitted on 03/08/2017 at 16:40
Published on nhs.uk at 17:31


Imperial College Healthcare NHS Trust wishes to thank you for taking the time to post your positive feedback on NHS Choices regarding the care that your daughter received under the Urology Team at Charing Cross Hospital.

Patient Advice and Liaison Service (PALS) has passed on your comments to the relevant service managers.

Imperial College Healthcare NHS Trust appreciates and values your comments

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