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"They do a phenomenal job and they do it with a smile!"

About: University Hospital Wishaw / Maternity Care (Wards 21-24)

(as the patient),

Having kept generally well throughout my life I've had very little need to access the NHS as a patient. After becoming pregnant last year however, I experienced much more contact with health professionals and I can honestly say that each individual was as lovely and caring as the last.

From the midwives, to the hospital staff, the health visitors and the multitude of breastfeeding support staff I have felt extremely well looked after and my mind has always been put at ease if I've ever had any concerns.

My baby is now 3 months old and the support continues at the local weekly breastfeeding support group, baby clinic and contact with my designated health visitor.

I can't thank all the maternity staff enough for everything they have done for me and my daughter over the last year, not only do they do a phenomenal job but they do it with a smile and have the ability to put you at ease in any situation.

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Responses

Response from Wendy Drysdale, Senior Midwife for Neonatal and Transitional Care Unit, Maternity Services, NHS Lanarkshire 6 years ago
Wendy Drysdale
Senior Midwife for Neonatal and Transitional Care Unit, Maternity Services,
NHS Lanarkshire
Submitted on 02/08/2017 at 13:22
Published on Care Opinion at 13:24


picture of Wendy Drysdale

Hello MissD,

Thank you so much for this very kind feedback. This means so much. Every day all the staff in NHS Lanarkshire strive to ensure that all patients receive the appropriate person centred care and compassion throughout their experience. I really appreciate that you have taken the time to let us know how much you appreciated this and what this has meant to you and also continuing.

As you have mentioned, it is a full team approach and I know all our staff in maternity will be delighted on receiving this and I shall share with all our other colleagues too.

Best Wishes and enjoy the days ahead with your daughter.

Wendy

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