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"OH an unpleasant shock."

About: York and Scarborough Teaching Hospitals NHS Foundation Trust

Liked the way it was possible to communicate by email.

Didn't like the attitude of nurses or support staff. Didn't compare favourably with elsewhere.

Don't like that this unpalatable OH is being used by local universities.

Ask to be referred to another trust or pay..it's worth the money.

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Responses

Response from York and Scarborough Teaching Hospitals NHS Foundation Trust 6 years ago
York and Scarborough Teaching Hospitals NHS Foundation Trust
Submitted on 15/08/2017 at 12:23
Published on nhs.uk at 13:31


Thank you for taking the time to contact us.

I am sorry to hear about you experience regarding staff attitude.

We do take your comments very seriously and would like the opportunity to look into your concerns further.

If you would like discuss this with us, please contact the Patient Advice & Liaison Service (PALS) on 01904 726262 or email us at pals@york.nhs.uk and we will be pleased to help.

Kind regards

The PALS team

York Teaching Hospital NHS Foundation Trust

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