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Don't go at the end of the day

Story from nhs.uk

"Don't go at the end of the day"

About: Sittingbourne Memorial Hospital

I went 45 minutes before they closed and I could tell they were desperate to get rid of me.

I was told it was nothing to worry about, 48 hours later ended up having to spend 2 weeks in Medway hospital as it was far more serious than they said.

Next time would go straight to Medway A&E (fantastic by the way) if it was any where near closing time.

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Responses

Response from Sittingbourne Memorial Hospital 6 years ago
Sittingbourne Memorial Hospital

Submitted on 27/07/2017 at 17:19
Published on nhs.uk on 29/07/2017 at 04:15

Hello

We are very sorry to hear of your recent poor experience of Sittingbourne Minor Injury Unit.

The Clinical Team Leader would very much like the opportunity to investigate your concerns and find out what went wrong.

If you would like her to do this please contact the Customer Care Team with more information including the date of your visit and your contact details.

Many thanks and once again please accept our apologies again.

Best wishes

Customer Care Team

Kent Community Health NHS Foundation Trust

Tel: 0300 123 1807 Email: kcht.cct@nhs.net Website: www.kentcht.nhs.uk

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