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Excellent NHS

Story from nhs.uk

"Excellent NHS"

About: Fairfield General Hospital

I arrived on time for my appointment and was called straight in with no waiting. The advanced physio Practitioner was very friendly, professional and very thorough giving me confidence that a correct diagnosis has been reached. I was given the opportunity to ask any questions along the way and the physio explained very clearly the conclusion they had reached as well as making sure I was happy with it and could see the problems which they were explaining. I have been referred for physio and hope to go soon when I get my appointment. Excellent service, great appointment and brilliant NHS. If everyone is like this physio then Fairfield won't go far wrong1

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Responses

Response from Fairfield General Hospital 6 years ago
Fairfield General Hospital

Submitted on 02/08/2017 at 11:23
Published on nhs.uk at 12:30

Thank you for your feedback, which has been shared with the Musculo-skeletal Physiotherapy department; they are delighted to learn that you had an excellent service and experience, and felt well cared for during your visit.

The staff make every effort to provide the best quality care they can, and are so glad that your experience reflected this. Thank you so much.

Regards,

Head of Patient Experience

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