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Very helpful in a caring and professional way

Posted By KJC460

"Very helpful in a caring and professional way"

About: Chorley & South Ribble Hospital / Dermatology

(as a service user),

Had an appointment today at 10. 30 at the dermatologists, was greeted in a friendly and efficient manner. Called through to see Dr Ahmed who was charming and very helpful in a caring and professional way. Explaining the follow on procedures in a very friendly manner. Many thanks to her and all the staff who I met there today.

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Responses

Response from Rhona Hartley, Head of Patient Experience and Customer Care, Lancashire Teaching Hospitals NHS Foundation Trust 6 years ago
Rhona Hartley
Head of Patient Experience and Customer Care,
Lancashire Teaching Hospitals NHS Foundation Trust

Submitted on 01/08/2017 at 12:57
Published on Care Opinion at 17:50

Thank you for your kind words of appreciation for the care and service provided to you by our Dermatology Team.

The staff work extremely hard to provide a service to meet the needs of individual patients, but it is always tremendously reassuring to receive confirmation from patients or their relatives that this is indeed the case.

I have ensured that your comments have been shared with the teams and also the management team.

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