Hope ward and labour ward was fine. I came to Mary ward after my c section so I was expecting extra care and attention. Started off as if I was 16 again, you can't do this you can't do that we don't do this we don't do that. Ive had my stomach cut open I don't think I will be running in the corridor thank you very much. No introduction to the facilities what so ever, no communication at all. I found out about the nursery room after 2 days. On two occasions a trainee midwife rolled their eyes at me. I mean seriously? You are here for the patients needs requirements and health. They are on training and already unhelpful. Blood fell on the floor so I notified staff as I couldn't wipe it myself due to my stitches, I got an eye rolling for that, my stomach was burning around the stitches area and asked a few questions about their suggestions and also got an eye rolling for that. My husband came to be by my side after work and my mum was going to leave as soon as he came, again he was approached as if he was also 16. Saying we can't have 2 people over night. I appreciate the rules but repeating the same thing over and over even after advising that my mum was leaving. 1st of all nobody wants to be in a hospital 2nd were grown adults who are here to have babies, some of us with stitches, were not here to party till the break of dawn, we do understand there's other patients and we all need our rest. 3rd you should see the space allocated for women with a baby, you can barely move you get more space in prison rooms. I'm glad I had my family around who stayed and helped me through. I feel really sorry for those who don't have family around or can't get family to come and help. Its really upsetting that the people we trust with our care health wellbeing life and children don't actually care for us or are bothered in helping us or trying to make our lives easy at this difficult time. Most of us are able people but unfortunately due to the process of nature and the birth of beautiful children we are left unable and rely on the nurses. I was shocked and angry to see a very young c section women (about 16-18)(still a child) with no family help get woken up at 1am and get told to go for some sort of baby checkup. She has been struggling and in pain for 2days. She asked for help with her baby as she's in pain, nurse replied no and that she will have to do it and will need to hurry up, nurses reason for not helping with the baby is because their hands were not clean. Excuse me! There are hand gels in every room and the entrance to every room. You are in the field of helping and caring for the sick unfortunate and unable yet you refuse to help with a lame excuse. The feeling of a poor young struggling women with a baby that doesn't know anything is new to adulthood has stitches hasn't been advised or guided left alone to fend for herself in a time of hardship. Its vile its disgusting its inhuman. That's the nail on the head for me. Just stay away go somewhere else.
"Poor service"
About: Croydon University Hospital / Maternity Croydon University Hospital Maternity CR7 7YE
Posted via nhs.uk
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