I was referred to the Breast Care Unit after finding a lump.
I arrived feeling very nervous, scared and anxious.
The warm welcome from the receptionist set the tone for my appointment.
I was treated exceptionally well throughout my visit by every member of staff I met and my feelings were taken into consideration at all times.
I was kept fully informed throughout the morning as to what was happening, why and next steps.
I would particularly like to single out the radiographer, who explained the mammogram process simply and dealt with my mini-meltdown, without judgement but with care, empathy and compassion. I was fortunate to have a breast cyst which was drained immediately - without too much fuss or discomfort.
Thank you to all at staff in the Victoria Unit you are a credit to your professions.
"Victoria Unit"
About: Royal Oldham Hospital / Breast surgery Royal Oldham Hospital Breast surgery OL1 2JH
Posted via nhs.uk
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