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"Gastro appointments"

About: Rotherham Hospital / Gastroenterology

(as a service user),

Waiting for follow up appointment should have been seen in march we are now in July and still no appointment. Rang appointments to be told no appointments available contacted patient services who said they would e mail service manager, still no appointment. I find this totally unacceptable very poor service. I have also visited G p who has sent in a new referral still no appointments available I am considering going back to G p and asking for a referral to Sheffield or Doncaster.

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Responses

Response from Samantha Robinson, Head of Patient Experience, The Rotherham NHS Foundation Trust 6 years ago
Samantha Robinson
Head of Patient Experience,
The Rotherham NHS Foundation Trust
Submitted on 27/07/2017 at 08:27
Published on Care Opinion at 09:05


Dear Virgil

I am sorry that it has been necessary for you to raise this concern and I would ask that you contact the Patient Experience Team in the first instance to discuss your concerns in more detail, should you wish to do so please contact the Patient Experience Team on 01709 424461.

Best wishes

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