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"Excellent care for pneumonia"

About: Borders General Hospital / Respiratory Medicine

(as the patient),

Had a recent 2 week stay at Borders General Hospital Melrose in ward 4. The day & night staff were excellent very attentive from Nurses, doctors, consultants.

Was admitted with pneumonia & lung problem. The level of care was first class - can't praise the staff enough.

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Responses

Response from Lynn McCallum, Medical Director, NHS Borders 6 years ago
Lynn McCallum
Medical Director,
NHS Borders

Along with the Director of Nursing, we are collectively responsible for the clinical care delivered within NHS Borders.

Submitted on 26/07/2017 at 12:58
Published on Care Opinion at 16:37


picture of Lynn McCallum

Dear 1shelby,

Thank you so much for taking the time to get in touch to let us know of your experience in Ward 4 at the BGH. I cannot tell you how valuable these stories are to us as individual staff members but also more widely to the whole organisation! I will ensure that your kind words reach the staff members involved in delivering care in Ward 4 and I know that they will really appreciate hearing of your positive experience.

I very much hope that you are now recovering from your pneumonia!

With best wishes,

Lynn

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