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"Recent experience in Day Surgery Unit"

About: Heartlands Hospital / General surgery

(as a carer),

Wanted to convey on behalf of my elderly Father my sincere thanks to Staff Nurse Robeena who looked after him in the Day Surgery unit in June 2017. The nurse was particularly helpful to my 93 year old Father who was having Surgery for Skin cancer on that day.

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Responses

Response from Heartlands Hospital 6 years ago
Heartlands Hospital
Submitted on 13/12/2017 at 12:11
Published on nhs.uk at 13:32


Dear Ms Taylor

Please accept my apologies for the delay in responding to your posting.

Thank you for taking the time to post your comments regarding the care and treatment your father received in the Day Surgery Unit at Heartlands Hospital.

I am pleased to read that you felt that your father was well looked after by Staff Nurse Robeena, especially under the circumstances.

I will forward your posting to the senior nursing team and ask that it is shared with the staff, as I am sure they will be delighted to read your positive comments.

Once again thank you for taking the time to provide your comments, as all feedback is very important to us.

Best wishes

Miss J. Langham

Patient Services Officer

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