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Thank you

Story from nhs.uk

"Thank you"

I was so lucky that I ended up here and a place was available for me and my son. I had been so unwell but on arrival the safe, caring and friendly environment brought me back from chaos, self destruction and unimaginable dark places to reality and hope. The people who work here are so lovely, kind and comforting. You don't feel like your in hospital the physical environment is great. It is fantastic that people and places like this exist. My family and myself can't thank you enough. Love patient of summer 2015 x

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Response from The Mount 6 years ago
The Mount

Submitted on 24/07/2017 at 11:10
Published on nhs.uk at 12:34

Thank you for taking the time to post your comments.

I am so glad to hear that your experience on our Mother & Baby Unit was very positive.

I have passed your comments to the staff who will be delighted to hear what a positive impact they have made at what must have been a very difficult time for you.

It is great to read that staff had truly understood what mattered to you and your son at such an important time, demonstrating their care and compassion.

Thank you for your lovely feedback and I wish both you and your son all the best for the future.

Kind regards

Clare Blackburn

(PALS, Complaints & Claims Manager)

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