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"Stoma reversal, hernia repair"

About: Queen Elizabeth University Hospital Glasgow / General surgery (Wards 9a, 9b, 9c & 9d)

(as the patient),

Well here I am again, last year I got a emergency operation at Hairmyres hospital and was left with a stoma. March this year I was sent to the Queen Elizabeth University Hospital for the reversal and the repair of 5 large hernias. ,

I checked in at the hospital and was met by my surgeon Mr Alani who introduced me to the nurses and anaesthetist staff that would be working with me. I was given an epidural and I neither felt nor remember a thing.

I woke up after theatre feeling good and was taken to High Dependency overnight and thereafter to Ward 9a. The staff were great, nothing was a problem to them. Staff Nurse Fiona (I think that was her name) always went above and beyond.

The staff were all amazing at keeping your spirits up with their jovial attitude and the surgeon Mr Alani, what can I say, this man has an amazing manner and attitude. Before surgery, Mr Alani explained everything to my wife and I and made us feel very comfortable about the operation and instilled great confidence in us. After surgery, Mr Alani told us what to expect during recovery and how things should progress. If anyone has Mr Alani as their surgeon, rest assured you're are in safe hands, I will be forever grateful to this gentleman, thank you to all staff who dealt with me during my stay at the queen Elizabeth university hospital

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Responses

Response from Lisa Ramsay, Patient Experience Public Involvement Team Support, NHS Greater Glasgow & Clyde 6 years ago
Lisa Ramsay
Patient Experience Public Involvement Team Support,
NHS Greater Glasgow & Clyde

I work in a small team within NHS Greater Glasgow & Clyde. Part of the team’s role is to support patients and carers through our feedback systems which will help to improve the services we provide. On Patient Opinion, I support Lorna Gray, Patient Experience Public Involvement Project Manager, and Niall McGrogan, Head of Patient Experience Public Involvement.

Submitted on 24/07/2017 at 15:12
Published on Care Opinion at 15:27


Dear Belly man

Thank you for taking the time to post on Care Opinion. I am pleased to read about how well you were cared for at the Queen Elizabeth University Hospital, especially that you and your wife were well informed before and after your surgery.

I will ensure your kind words are shared with the staff you have mentioned, especially Mr. Alani and Staff Nurse Fiona. They will all be delighted to receive your feedback.

I hope that you are now recovering well at home.

Best wishes
Lisa

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by Belly man (the patient)

Hi Lisa, thanks for responding,credit where credit is due, the staff at the hospital are amazing, these people don't and will never be paid enough for what they do, it's not just a job to them. Honestly from the bottom of my heart I can't thank them enough

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