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"Breast care service"

About: Taunton and Somerset NHS Foundation Trust

I attended the breast care centre at Musgrove park hospital having been recalled from the Somerset breast care screening programme. All staff were very caring and the process was all very efficient ( two weeks) Thank you all.

However as patients we don't always see the clinic and theatre staff again and I would like to report that the pre op care I received was excellent and the anaesthetic which I was dreading (after a previous bad experience elsewhere) was really professionally thorough and very reassuring plus I had a good recovery. So thank you very much to the anaesthetist and their team for making this part of my journey safe and dare I say pleasant!

I was a little dehydrated being last on the list and very late going home but nevertheless pleased with the care and service I received on the day of my much dreaded operation.

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Responses

Response from Christine Filer, Patient Experience Co-ordinator, Patient Experience, Musgrove Park 6 years ago
Christine Filer
Patient Experience Co-ordinator, Patient Experience,
Musgrove Park
Submitted on 24/07/2017 at 14:56
Published on Care Opinion at 14:57


Dear Anonymous

Thank you for taking the time to share your experience regarding your recent visit to the Breast Care Centre. I appreciate that this was a worrying time for you.

It is always a pleasure to receive such kind comments and we have forwarded these on to the staff members you mention. I am sorry to read of your previous bad experience and I am glad that you felt reassured on this occasion.

I do hope you continue to make a speedy recovery.

Once again, thank you for sharing your feedback.

Kind regards

Christine

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