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Care Opinion

I was kept informed

Posted By NJL75

"I was kept informed"

About: University Hospital Hairmyres / Day Surgery

(as the patient),

I was in Hairmyres Hospital for a minor procedure carried out by the day surgery department.

I can't speak highly enough about the service I received. I was kept informed throughout the time I was there and afforded great care and courtesy from all the staff who all showed a genuine interest in me.

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Responses

Response from Gordon Bryan, Senior Nurse, Surgical & Critical Care, University Hospital Hairmyres, NHS Lanarkshire 6 years ago
Gordon Bryan
Senior Nurse, Surgical & Critical Care, University Hospital Hairmyres,
NHS Lanarkshire

Submitted on 19/07/2017 at 13:40
Published on Care Opinion at 15:29

picture of Gordon Bryan

Dear NJL75,

Many thanks for taking the time to post your very positive comments. I am delighted to hear that you were happy with the care you received.

We strive to achieve this level of person centered care at all times and it is always nice to get positive feedback.

I will share your comments with the staff in the day surgery unit as they will be pleased to hear that your experience was such a positive one.

Kind Regards

Gordon

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