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"Thank You!"

About: Basingstoke and North Hampshire Hospital / Accident and emergency

On the 8th of July, I managed to fall over and dislocate and break 2 bones in my ankle doing the most mundane of household chores - hanging out laundry (mis-stepped from living room onto patio). 

Good friends drove me to A&E but had to leave as they were entertaining guests, at the time.

I have reached a goodly age and was less than one wk past my birthday but lucky me, have hardly ever been sick in my life - so this was my 1st time in A&E, 1st broken bones, 1st cast, 1st stay in hospital, 1st operation, 1st ride in 'hospital transport'  (ambulance!) getting home.  The list went on and goes on but I write to say, I was dealt with very quickly and efficiently in A&E and thereafter spent 4 nights in the Hospital, I have nothing but respect & gratitude for everyone in the chain in  the medical profession and for the NHS - everyone, everyone I encountered was kind, respectful, courteous, concerned, helpful.  I think I was on D Red, so hopefully some of the staff might recognise themselves - all I can say is Thank You. It made what was an awful circumstance almost pleasant.

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Response from Basingstoke and North Hampshire Hospital 6 years ago
Basingstoke and North Hampshire Hospital
Submitted on 21/07/2017 at 09:56
Published on nhs.uk at 10:31


Thank you for taking the time to leave feedback regarding our emergency and orthopaedics services. I am always pleased to read lovely, heartfelt comments, like yours, on the care and treatment patients have received. I have shared your kind words with the teams involved, who I am sure, will be delighted and wish you a speedy recovery.

Alex Whitfield, Chief Executive

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