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"Radiography at Worcs Oncology Centre"

About: Worcestershire Royal Hospital / Urology

(as the patient),

I received 37 treatments at the worcs oncology centre during May and June of 2017, I was a little apprehensive of what to expect before I started but this was quickly put to rest on my first visit by the friendliness and care I received. Every member of staff was very professional and I was treated as one of the family which made my visits a pleasure to endure. My appointments were on time and if there was any delays I was kept well informed. As a blue badge holder parking was always available and the concession on fees was well accepted. I must point out that on numerous occasions non oncology patients were parking and there was no signs informing people that it was for oncology patients only and I feel this needs to be addressed before it gets out of hand causing genuine patients a problem parking. Overall my 38 visits went very well and it was a pleasurable experience for me as a prostate cancer patient. Congratulations on a well run unit and my thanks go to all the staff.

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Responses

Response from Worcestershire Royal Hospital 5 years ago
Worcestershire Royal Hospital
Submitted on 10/08/2018 at 10:27
Published on nhs.uk at 12:06


Dear Sir/Madam,

Thank you for leaving us your feedback; please accept our sincere apologies for the delay in this acknowledgement. We will share your kind comments with the responsible management team for Oncology so that they can be shared with the staff. If you require anything further you can contact us at wah-tr.PET@NHS.net or by telephone on 0300 123 1733 - please quote the reference number 34830.

Regards,

Patient Experience Team

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