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"family that needs practical support"

About: Lister Hospital

(as a volunteer/advocate),

I have working with a family that needs practical support. The family consists of mum, dad and son.

Mum has physical and mental ill health (anxiety and depression) and has trouble leaving the house. The son has been diagnosed with ADHD and ASD and is at home after being removed from school. Dad is the named carer for both mum and son and is trying to manage both family members who have completely different sets of needs and he needs support.

The support workers have been very supportive.

What could be improved?  The time is took for support to be given.

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Responses

Response from East and North Hertfordshire NHS Trust 6 years ago
Submitted on 14/07/2017 at 16:31
Published on Care Opinion on 17/07/2017 at 09:00


Thank you for getting in touch. We're sorry to hear about the wait for support to be given to the family you are working with. Perhaps we can help with any concerns you may have? Or at the very least, we can put you in touch with people who are able to assist you further. If you would like to get in touch, you can contact our general enquiries service (generalenquiries.enh-tr@nhs.net).

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