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"Excellent care in the Short Stay Surgical unit"

About: Royal Surrey County Hospital / Urology

On Monday I was booked in to the Short Stay unit for a urological procedure. I was most impressed by the very good care I received. Every member of staff was kind,welcoming and reassuring. My surgeon and anesthetist introduced themselves and discussed with me exactly what the procedure involved and the possible after affects. I was kept informed at all times what was happening and how long and when my operation would happen and I was treated with dignity at all times.

I really don't think I could possibly have had better care anywhere and I feel fortunate that I am in the catchment area of the RSCH Urology dept.

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Responses

Response from Royal Surrey County Hospital 6 years ago
Royal Surrey County Hospital
Submitted on 14/07/2017 at 10:05
Published on nhs.uk at 10:30


Thank you for taking the time to share your feedback with us.

We are delighted to read that you are pleased with the treatment and care you received at Royal Surrey and know the teams involved in your care will be most grateful to receive your feedback.

Your feedback will be passed along to the relevant managers to share with their teams.

Wishing you all the best.

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