I saw the doctor from outpatients ENT at Crawley.
The doctor was thorough, both in their physical exam, in the testing undertaken and consulted me in how to move it forward.
It's the first time in a very long time that I felt included in my care and onward treatment.
I was feeling as if this was going to be another wasted appointment, but the doctor has restored my faith.
I left happy and reassured that the next steps were moving in the right direction.
On another note, every member of staff i came across today was polite, smiling and helpful, from reception to nursing to audiology.
Refreshing!
"Incredibly inclusive outpatients appointment"
About: Crawley Hospital / Ear, Nose and Throat Crawley Hospital Ear, Nose and Throat RH11 7DH
Posted via nhs.uk
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