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Care Opinion

I feel let down

Posted By Tash

"I feel let down"

About: West London NHS Trust

(as a service user),

Feel west London mental health have failed in my care so I have now asked to be discharged because of lack of care and support.

I feel let down by west London health I am worried what happens to me I have no more fight left in me.

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Responses

Response from Sara Kerry, Patient Experience Coordinator, Central Governance Team, West London NHS Trust 6 years ago
Sara Kerry
Patient Experience Coordinator, Central Governance Team,
West London NHS Trust

Submitted on 13/07/2017 at 08:22
Published on Care Opinion at 09:58

Dear Tash

We are so sorry that you are feeling let down by us. Please can I ask you to contact me directly as I would like to obtain a few more details of how and where the service has failed in your care.

We take all of our feedback very seriously and encourage service users to share their experiences to enable us to improve our services.

My name is Sara and my telephone number is 0208 483 2073 or you can email me, sara.kerry@wlmht.nhs.uk

Alternatively you can call our Patient Advice and Liaison Service on 0800 064 3330 or email pals@wlmht.nhs.uk

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