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"Need to give a good review of the Nephrology..."

About: New Cross Hospital / Nephrology

I'm sorry but with the bad reviews from some people regarding the Nephrology team at NXH! Which they are entitled too, I have to differ as I have been a CKD since 1990 , yes many years over 26 years of being patient with NXH, I have to say how well treated I have been I have grown up since I was 20 as CKD patient, lost a baby, had two failed transplants,, and each time the team have always been so helpful, emphathetic, caring, supportive and understanding, have sorted my issues out promptly, including recently having had a refashioned fistula, July 2017 of which one of the nursing team a many years well known nurse came down to see me in theatre to make sure I was ok, and checked out my new fistula also last couple weeks having had an infection on my fistula have gotten me in , the doctor was bleeped straight way from the other renal nursing team, and I was seen ASAP, including being issued antibiotics which one of the nursing had fetched, they are wonderful, caring staff, they work a 12 hours shift to care for us including my satillite team at Walsall, they put your first with care, any problems they sort you out ,, I'm previlidged to be a patient with the team,, so thank you all ....thanks love you all and your care and support over the years

Jenn Barnes...??

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Responses

Response from The Royal Wolverhampton NHS Trust 6 years ago
Submitted on 24/07/2017 at 12:22
Published on Care Opinion at 12:38


Dear Jenni Barnes

Thank you very much for taking the time to post your comments relating to your patient experience. I will share your comments with our staff and wish you well!

If you would like to participate in a patient story and share your patient experience with us.I would be grateful if you can contact the Patient Advice and Liaison Service (PALS) on 01902 695362.

Kindest regards

Alison Dowling

Head of Patient Experience and Public Involvement

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