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I was treated with care and consideration by all the staff

Posted By Blacksheep

"I was treated with care and consideration by all the staff"

About: Leeds General Infirmary / Nephrology

(as the patient),

The consultant explained why I needed the procedure and what it entailed. I was advised about the possible after effects of the procedure, fully and clearly. After the procedure, there was some tenderness around the wound but no real pain. I was treated with care and consideration by all the staff during my stay in hospital. I could not have received better treatment and I am grateful for the attention I received.

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Responses

Response from Leeds Teaching Hospitals NHS Trust 6 years ago
Leeds Teaching Hospitals NHS Trust

Submitted on 14/07/2017 at 14:39
Published on Care Opinion at 15:58

Dear Blacksheep

Thank you so much for taking the time to write to us.

Your post is wonderful to read and I am extremely pleased that you had such a pleasant experience whilst in our care.

I am delighted to know that our services are delivering a level of care that met your needs and fulfilled all your expectations. I have taken the liberty of passing your lovely comments on the matron for Nephrology and asked that she share these with the team. I know they will be delighted with your kind and supportive words.

With kindest regards

Rosie
Senior Nurse
Patient Experience

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