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I came out feeling well informed

Posted By priso

"I came out feeling well informed"

About: Trafford General Hospital / Ear, Nose and Throat

(as the patient),

Following a hearing test I was referred to ENT for a consultation re fluid behind the ear. Mr Buza was very thorough and referred me for an MRI scan, that came through quickly, and a follow up appointment confirmed no problems shown from scan, and that surgery for fluid not beneficial, as the hearing aid functioning well. Questions in follow up appointment re the prescribing of an PPI drug at earlier appointment, were explained and I came out feeling well informed and with some follow discussion to have with my GP.

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Responses

Response from Patient Experience Team, Manchester University NHS Foundation Trust 6 years ago
Manchester University NHS Foundation Trust

Submitted on 07/07/2017 at 12:04
Published on Care Opinion at 12:20

Thank you for taking the time to share your comment via the NHS Choices website. We were pleased to read that you had a positive experience at Trafford General Hospital. We were especially pleased that you felt that your care was thorough and that you received your scan in a timely manner. It was also good to read that you felt well informed about your care and treatment. We will pass your feedback on to the Lead Nurse of the Ear, Nose and Throat Department so that it can be shared with the wider team.

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