I want to thank the staff at the Urgent Care Unit and the Paediatric Unit who were very friendly and professional. Our 1 year old had high fever temperature and was not very alert. They correctly assessed the situation and we were referred to the Paediatric Unit. Although it took 6 hours in total before we left (we understand that there are also other patients to attend to), we were very satisfied that a correct diagnosis had been made and the correct prescription given which we were consulted about.
The NHS staff are heroes in my opinion, too often under-appreciated.
Thank you North Tees, we are very fortunate to have such professional health care freely available.
"Heroes"
About: North Tees and Hartlepool NHS Foundation Trust North Tees and Hartlepool NHS Foundation Trust Hartlepool TS24 9AH
Posted via nhs.uk
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