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The whole attitude was friendly and cheerful.

Posted By Dingbat

"The whole attitude was friendly and cheerful."

About: St Michael's Hospital (Hayle)

(as the patient),

This was my first taste of NHS hospital care since returning to the UK after a long absence. I had been told by others that St Michaels is a good hospital and my experience certainly confirmed that. The whole attitude was friendly and cheerful. The hospital was efficiently run. My thanks to all the staff and doctors at all levels.

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Responses

Response from Royal Cornwall Hospitals NHS Trust 6 years ago
Royal Cornwall Hospitals NHS Trust

Submitted on 10/07/2017 at 15:18
Published on Care Opinion at 15:19

Dear Dingbat

Thank you for taking the time to give feedback about your recent visit to St Michael’s Hospital. I was pleased to hear that you found our staff to be friendly and cheerful and that the hospital was run efficiently, especially as this was your first experience of the NHS after being away from the UK for such a long time.

I have passed your lovely comments to the staff involved in your care and know that they will be delighted to receive such positive feedback. I hope that you are recovering well and wish you the very best for the future.

Kind regards

Julie Hughes, Patient and Family Experience Coordinator

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