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Hospital wait for medication

Story from nhs.uk

"Hospital wait for medication"

About: Rotherham Hospital / Cardiology

Recently spent few days in this Hospital. Nurses have so much to do don't have time for Bedside manners, Felt sorry so understaffed.

Told I could go home 9.30am, taken down to Discharge lounge, then spent unbelievable 9 hours waiting for my Medes.

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Responses

Response from Samantha Robinson, Head of Patient Experience, The Rotherham NHS Foundation Trust 6 years ago
Samantha Robinson
Head of Patient Experience,
The Rotherham NHS Foundation Trust

Submitted on 04/07/2017 at 12:40
Published on Care Opinion at 14:46

Dear Anonymous

I am sorry to hear that your experience of the Trust on this occasion has not been a positive one. I would welcome the opportunity to discuss your concerns in more detail, should you wish to do so please contact the Patient Experience Team on 01709 424461 in the first instance in order that with your permission we can investigate why the dispensing of your medication was not within our own target time.

Best Wishes

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