Yesterday we experienced two departments and were so impressed with both. Husband had to have endoscopy in the morning, very anxious about procedure but staff were friendly and reassuring, talked him through options and how it would be carried out. He was very pleased with his treatment.
I had an eye problem, optician refused to see me so came out of endoscopy unit into A&E to ask advice. Although I was concerned shouldn't be taking up a place there they were brilliant, reassured me that need to be checked for detached retina and had done right thing. Yes there was a wait but not complaining as think brilliant that we have somewhere to go when have health concerns. Doctor was great, reassuring and friendly and straightaway got me an appointment for that evening at RSH Emergency Eye Clinic. Can't ask for any better treatment than that - thank you PRH.
"Great treatment"
About: The Princess Royal Hospital / Accident and emergency The Princess Royal Hospital Accident and emergency Telford TF1 6TF
Posted via nhs.uk
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