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Mental health in general medicine

Posted By Ellenxo

"Mental health in general medicine"

About: Manchester Royal Infirmary

(as a service user),

I have been admitted to MRI on several occasions due to problems arising from my mental health which obviously isn't their speciality. However I have been made to feel totally accepted and as valid a patient as those attending for physical health problems. In particular certain members of staff went out of their way to help me, across A+E, AMU, ACU and Ward 30 they were so very kind and understanding

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Responses

Response from Manchester University NHS Foundation Trust 6 years ago
Manchester University NHS Foundation Trust

Submitted on 03/07/2017 at 13:04
Published on Care Opinion at 13:54

Thank you for taking the time to post you feedback on the Care Opinion NHS Choices website. We were pleased to read that you had a positive experience at the Manchester Royal Infirmary. We were especially pleased to read that you found our staff to be accepting, compassionate and understanding. It is always good to receive feedback which highlights the hard work and commitment of our staff. We will ensure that your comments are passed on to the Managers of the A&E, AMU, ACU, and Ward 30 so that they can be shared with the teams.

Response from Manchester Royal Infirmary 6 years ago
Manchester Royal Infirmary

Submitted on 03/07/2017 at 13:05
Published on nhs.uk on 21/03/2019 at 19:08

Thank you for taking the time to post you feedback on the NHS Choices website. We were pleased to read that you had a positive experience at the Manchester Royal Infirmary. We were especially pleased to read that you found our staff to be accepting, compassionate and understanding. It is always good to receive feedback which highlights the hard work and commitment of our staff. We will ensure that your comments are passed on to the Managers of the A&E, AMU, ACU, and Ward 30 so that they can be shared with the teams.

The Patient Experience Team

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